Frequently Asked Questions
Everything you need to know about your Frederick's of Hollywood experience.
What is your return policy for intimate apparel?
Due to the intimate nature of our products, items must be returned in their original condition, unworn and unwashed, with all tags and hygienic liners intact within 30 days of purchase.
How do I determine my correct bra or corset size?
We provide a comprehensive Size Guide on every product page. We recommend measuring your bust and underbust to match our specific brand dimensions for the perfect fit.
How long will it take for my order to ship?
Standard shipping typically takes 5-7 business days within the continental U.S. Express and Next Day shipping options are available at checkout for faster delivery.
Is my packaging discreet?
Yes, all orders are shipped in plain, unmarked packaging to ensure your privacy and the security of your purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Afterpay.
How do I care for my delicate lingerie and lace items?
To preserve the quality of your Frederick's pieces, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid machine washing or tumble drying unless specified on the care label.